
How a Big Four professional services firm safeguarded its AI-driven advisory platform with Trustwise Harmony AI.
A Big Four professional services firm implemented Trustwise Trust Management System to secure its AI-driven client advisory platform, powered by 200+ autonomous agents. The firm faced mounting challenges: escalating LLM token costs, AI hallucinations threatening client trust, performance bottlenecks limiting adoption, and the need for strict AI governance across 9,000+ audit partners and professionals. These risks slowed innovation, raised operational concerns, and constrained enterprise-wide scaling of AI capabilities.
Trustwise delivered Harmony AI to embed “Trust as Code” into every AI decision, ensuring real-time security, safety, and efficiency. Unlike perimeter or reactive controls, Harmony AI provides proactive runtime governance, turning unpredictable AI agents into shielded, compliant digital workers. With this approach, the firm reduced risk, protected client relationships, and accelerated adoption of transformative AI solutions.